Care and Use

Redback Safety Boots

Your Redback Boots are craftsman-made to various standards (noted below) and are suitable for general purpose industrial and agricultural use. Redback has a quality assurance system certified to ISO9001:2015 by DNV.
DNV Certificate no. 266994-2018-AQ-AUS-JAS-ANZ

Certifications

For safety products, please please check the white label in the boot or on the box for the specific standard the boots are manufactured to:

BSI

AS/NZS – 2210:2009 Certificate no. BMP 723994

Class I - Toe protection
SRB - Slip resistance

EN – ISO20345:2011 Certificate no. CE 713683

Class I - Toe protection
SRB - Slip resistance

CSA Group Lic No: MC300131

ASTM – F2413-18 Certificate no. 80008183

I/C - Impact and Compression toe protection
EH - Electrical Hazard

CSA – Z195-18 Certificate no. 80008183

Grade 1 – Toe protection with Protective sole
ESR - Electric shock resistance

Redback TPU/PU Soles

Redback Boots have a hard wearing TPU outsole and light shock absorbing midsole. The wearer should note the following:

Heat:The maximum temperature the soles can be exposed to is 130°C for occasional contact and up to 110°C for prolonged contact.

Chemicals: Whilst your boots have good general oil resistance, exposure to strong acids and alkalis (>10% concentration ) should be avoided i.e. Hydrochloric and sulphuric acid and caustic soda.

Any unauthorised alterations to footwear such as mechanical stretching or adding of vent holes is discouraged as it may:

take the footwear out of compliance with the applicable safety standard
void any approval, warranty or certification of the footwear
reduce the effectiveness of the footwear

Boot Fit

It is important that the boots are properly fitted for maximum comfort and safety. Toe should not come into contact with the toecap when in rest position and the heel should fit snugly into the back of the boot so when walking there is minimal rear foot movement in the back of the boot. Do not fit too large. The fit should be snug but not firm.

Care and Maintenance of your Redback Boots

To keep your Redback boots performing the following is recommended:

Store your boots in well ventilated environments
Do not force dry. Only dry at normal room temperature
Regular cleaning is recommended with a damp cloth. Then when dry, apply beeswax-based wax or polish depending on leather (the use of waxes or polishes may darken the leather). Nubuck or suede should be cleaned with a suede or Nubuck brush. Extra protection can be achieved by using a sueded or nubuck protectant or waterproofing spray.

Life and Warranty

Your Redback Boots are guaranteed for 1 year against manufacturing faults. The life of the boot is dependent on the type of use that they are exposed to. When the outsole is worn through or toecap is exposed the boots should be replaced. If you believe that your boots did not meet this guarantee, we ask that you please return them to the place of purchase with proof of purchase to proceed with a warranty claim. If you have an issue with this process, please contact us at enquiries@redbackboots.com.au.

Manufacturer and distributor details

Manufacturer Location
Redback Boot Company Pty Ltd. 150 - 152 Euston Road, Alexandria NSW 2015 Australia

Distributors

USA Redback Boots USA, 955 S. Andreasen Dr. Escondido, CA 92029
Email: info@redbackboots.com

Israel Redback Israel, Redback Kibbutz Yifat
Email: support@redback.co.il

UK Tradewinds Outdoor, Unit 8 Jubilee Way, Faversham, Kent, ME13 8GD, United Kingdom
Email: sales@bushgear.co.uk

Canada Revolution Supply Company, 7867 Poplar side road, Collingwood, L9Y 3Y9 Ontario
Email: info@redbackboots.ca

Germany Outback Company, Am Wolfsberg 9 28865 Lilienthal / Germany
Email: shop@outback-company.com

Nordics Redback Nordic, Åkaregatan 5:12 75454 Uppsala
Email: info@redback.se

South Africa Trappers Outdoors, Unit A1 Cascades Office Park, Weiling Ave, Little Falls, Roodepoort, 1735
Email: online.support@trappers.co.za